Coats Auto Body & Paint Inc

Daniel J Rolczynski 4 months ago

You guessed it: I needed some work done on my car. I am so happy I came here. I could not have been treated better: every interaction with their staff was pleasant, from those who received me upon entering to the auto technician who showed me the progress and explained all they had to do. I would certainly recommend them to anyone!

Judy Corsi 10 months ago

I took my car to Coats for a repair to my rear bumper. Upon reviewing the damage, CJ was able to take care of the issue quickly and expedite the process. The service I received from scheduling the appointment to my short visit at the shop was great and I couldn't be more grateful for the smooth process. Big thank you to CJ, I appreciate your help so much!

Rachel Vondervor 11 months ago

I had such a great experience with Coats Auto Body! From start to finish, the entire team went above and beyond. CJ was amazing — extremely professional, friendly, and kept me updated throughout the entire process, which made everything so easy and stress free. The technician did a fantastic job on my car, paying attention to every little detail. It looks brand new again! I really appreciate the care and pride they take in their work. I highly recommend Coats Auto Body to anyone who needs auto body repairs, truly outstanding customer service, and quality work!

David Coolidge a year ago

I had an exceptional experience with Coats Auto Body & Paint! After my brand-new Toyota was unexpectedly struck by a falling object, their team stepped in with professional care, prompt service, and outstanding craftsmanship. From the moment I walked in, the front desk reception staff were so helpful and welcoming—they made a stressful situation feel manageable right away. Coats Auto Body kept me informed throughout the process, handled the insurance seamlessly, and ensured everything moved along smoothly. The repair was flawless—my car looks brand new, with no trace of damage. The attention to detail, excellent communication, and genuinely friendly service make Coats a standout choice. Highly recommend!

Adam Perkinson Edited 2 years ago

Coates Auto Body has great customer service, but not so great attention to detail. I dropped my vehicle off to have repair work done, which included the replacement of trim pieces, blending, painting 3 body panels, and replacement of my front bumper among other things totaling nearly $6,000. Prior to picking up my vehicle, Coates called me asking about a skidplate for my catalytic converter; something I had purchased with my vehicle already installed (certified pre-owned from a local Toyota dealer, keep this in mind). When I told them that I purchased the vehicle with it on there and did not have a part number for them, whomever was on the phone did not do such a great job of hiding their displeasure with that fact. (They did eventually end up fixing the existing skidplate for what it’s worth). When I picked up my car, they had replaced the wrong wheel cover, leaving the broken one on, and replacing one that was not damaged in any way. They also failed to replace a trim piece that clearly did not sit flush and should have been replaced with everything else; my air temperature sensor (located in the grille area of my car) was not damaged in the accident, but when I picked my car up,